SERVICES

Our professional team will provide you with high-quality service throughout the entire process.

Shipping Packaging

Standard packaging specifications

Packaging Standards

Inner layer: PE film, anti-rust paper, moisture-proof layer, protective film

Middle layer: cardboard, corner protectors, edge protection

Outer layer: reinforced wooden pallet, fumigation wooden crate, steel band fastening

Packaging Features

Moisture-proof and waterproof

Rust-proof and oxidation-resistant

Scratch-proof and impact-resistant

Firm packaging, not easy to loosen

Customized Packaging Service

Packaging materials
solid wood boxes, metal frame boxes, vacuum packaging, waterproofing requirements, etc.
Labeling requirements
printing specified markings, attaching client-specific labels, providing unmarked neutral packaging.
Special protection
for products with highly polished surfaces or precise dimensions, solutions such as full coverage with foam or wooden frame reinforcement can be added.

Please note: if there are any special packaging requirements, they must be clearly stated and confirmed in writing before signing the contract. Custom packaging may involve additional costs and longer preparation times.

Technical Support

Pre-sales material consultation
Based on your application scenarios (such as building curtain walls, industrial radiators, shipbuilding, photovoltaic brackets, etc.), our team will assist you in selecting the most suitable alloy grades (such as 6061, 6063, 5083, 7075, etc.) and temper states (T5, T6, O, etc.).
Sample confirmation
We support producing samples according to drawings, and mass production will only proceed after sample confirmation.
Processing technology support
We provide feasibility analysis and process recommendations for secondary processing such as cutting, drilling, stamping, bending, and welding, helping you optimize the cost of the final product.
Quality standard documents
Material certificates are provided with the goods, and third-party inspection reports such as SGS, BV, etc., can be provided according to customer requirements (additional costs apply).

Collaboration Process

STEP
Consultation and Communication
Customers provide product requirements, specifications, quantity, and purpose.
STEP
Proposal and Quotation
Quickly calculate price, delivery time, packaging, and transportation plan.
STEP
Order Confirmation
Both parties confirm the contract, payment method, and delivery details.
STEP
Production Arrangement
Strict standard production with full quality control throughout the process.
STEP
Quality Inspection
Complete inspection of finished products, issuing inspection reports and material certificates.
STEP
Packaging and Delivery
Standard export packaging, timely logistics arrangement for shipment.
STEP
After-Sales Follow-Up
Follow up and gather feedback after the goods are delivered, providing continuous service.
Are you ready to cooperate with us now?
Our professional team is ready to answer your questions.
SEND INQUIRY

After-sales Service

We believe that sales are just the beginning of service. Our global after-sales system is designed to give you complete peace of mind.

Upon receiving any quality complaint (requiring complete and clear photos, videos, and inspection records), we will confirm acceptance within 3 working days and provide a preliminary solution within 7 working days.